Shipping policy
Processing Time All AtelierBoaHora pieces are handmade in Lisbon. Please allow 2–5 business days for your order to be prepared before dispatch.
Portugal (Domestic)
- Free shipping on all orders
European Union
- €10.00 flat rate
- Free shipping on orders over €200
United Kingdom
- €17.00 flat rate
- Free shipping on orders over €250
International (USA, Australia, Canada & more)
- €35.00 flat rate
Delivery Times Estimated delivery times once dispatched:
- Portugal: 2–4 business days
- EU: 5–10 business days
- UK: 7–14 business days
- International: 10–20 business days
Please note that delivery times may vary due to customs processing, especially for orders outside the EU.
Customs & Duties
United States: We ship to the United States via tracked international courier. Import duties and tariffs are included in your product price, no surprise charges upon delivery. Please note that delivery times may vary depending on your location and customs processing.
All other international destinations: Customs duties and import taxes may apply upon arrival in your country. These charges are the responsibility of the buyer.